Thursday, August 18, 2016

Helping Hands for Hand-Held Devices

Saturday September 17
2:00-4:00 pm
Electronically savvy and patient volunteers from San Marino High school and the National Charity League will be available on Saturday September 17 from 2:00 PM to 4:00 pm at Crowell Public Library’s Thornton Room to help frustrated people figure out how to use their hand-held devices.  Many people have iPods, Androids, tablets, iPhones, and other gadgets, but can’t figure out all of the features.  The young volunteers are familiar with many of the concepts behind these devices, so even if they haven’t used a particular gadget, they may be able to help a person figure out what to do.   
This program was initiated by San Marino High School student Chunbill “Billy” Liu who grew up surrounded by gadgets, but noticed there was a technology gap with people who did not have that advantage.  Billy approached Librarian Rex Mayreis about closing this gap, while getting in some community services hours for himself and his friends, but the program has continued because there is such a need.  The Los Angeles Times covered a session last year and posted a video about it at  

If you are frustrated with online and telephone support options, come to Crowell Library and work with a living, breathing techie that will help you “bond” with your device.  There’s nothing like one-on-one assistance to help solve problems and tackle sticky widgets.

Registration is required for this program.  To reserve your spot, please call 626-300-0777, extension 579 as soon as possible.  There are a limited number of volunteers, so slots will fill quickly.